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Dressler’s Dog Supplies – Order and Shipping Information

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  • Order & Shipping Info.
  • Local Customers
  • How to order
  • Convenient payment methods
  • Damaged freight/Shortages
  • Items out of stock
  • Returns or Exchanges
  • Vaccine Shipping Information
  • Sales Tax
  • Requesting catalog(s)
  • Shipping Rates
  • Dressler’s Risk Free Guarantee
  • Local Customers
  • Local Customers please note that prices online are VALID in our Kansas City and Tonganoxie locations. Thank you.

How to Order
Placing an order with Dressler’s Dog Supplies is easy, you may choose from the following options:
On Line
Just go back to the store page and start ordering!
By Mail
On a plain piece of paper, write down the item, quantity, price and stock number. (You can obtain this from the online store)
Be sure to include your name and address, and if paying by credit card – The card number, name, and expiration date.
Remember that: UPS cannot deliver to a post office box number. For faster rural UPS delivery, be sure to include your phone number, and any directions that might help in locating you. When filling out your order be sure to PRINT LEGIBLY, so we can fill your order properly.
By Fax
Follow the instructions for ordering by mail, and then fax your order to (913) 722-5598
By Phone
Call us at (913) 722-2430 (questions or inquiries) or (800) 622-4669(Orders only please).
Our hours are Monday – Friday from 9AM to 5:30PM and Saturdays 9AM to 3PM Central time.
Please have your credit card and order information ready.
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Convenient Payment Methods
We accept Visa, Mastercard and Discover. Be sure to include the number, expiration date, cardholders name, and 3 digit verification code.
Money orders or cashier’s checks
COD’s: We no longer accept COD’s.

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Damaged Freight/Shortages
If your shipment is visibly damaged upon receipt, contact your local UPS office. If you have contact with the UPS driver at the time of delivery, make sure that he/she notes that the package is damaged. If you need further help contact us. For all shortages you must contact us within 30 days of receipt by calling (800) 622-4669 and send an message via e-mail by contacting us here